Accessibility at RiGEL
Our commitment is to make RiGEL usable by as many people as possible, including clients, advisors, and governance teams with diverse accessibility needs.
This page is for: users and teams evaluating accessibility in their estate planning workflows.
Commitment
RiGEL is designed for inclusive use by advisors, governance staff, compliance teams, and families. We prioritize accessible design patterns, keyboard navigation, screen reader compatibility, and clear visual hierarchy.
Standards
We follow WCAG 2.1 AA, AODA (where applicable), W3C ARIA guidelines, and semantic HTML structure. Regular screen-reader and keyboard-only testing ensures ongoing compliance.
Feedback & Support
Report accessibility barriers to compliance@therigelway.com. We review all valid reports within 5 business days.
Accessibility Statement
RiGEL is committed to WCAG 2.1 AA accessibility standards across all advisor, enterprise, governance, and client-facing experiences.
Scope of This Commitment
RiGEL is designed for inclusive use by advisors, governance staff, compliance teams, and families. We prioritize accessible design patterns, keyboard navigation, screen reader compatibility, and clear visual hierarchy to ensure all users can effectively use our platform.
Technical Standards & Supported Technologies
Standards We Follow
- WCAG 2.1 AA
- AODA (where applicable)
- W3C ARIA guidelines
- Semantic HTML structure
- Regular screen-reader and keyboard-only testing
Design System Accessibility
- 4.5:1 contrast minimum
- Visible focus outlines
- Keyboard navigation
- No colour-only indicators
- Reduced motion support (prefers-reduced-motion)
- Accessible forms and labels
Testing Practices
We use the following tools and practices to ensure accessibility:
- Axe
- Lighthouse Accessibility
- VoiceOver / NVDA
- Keyboard-only passes
- Colour-blindness simulation
Ongoing Improvements
Accessibility is an ongoing commitment. We regularly audit our platform, incorporate user feedback, and update our design system to maintain and improve accessibility standards.
How to Contact Us About Accessibility
If you encounter an accessibility barrier, please email compliance@therigelway.com with the subject line "Accessibility Issue." We review all valid reports within 5 business days and prioritize remediation based on impact and severity.
Need to report an accessibility issue?
Contact our support team and we'll review your report within 5 business days, prioritizing remediation based on impact and severity.